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Yes, you can personalize your responses by using variables, such as the reviewer’s name. This helps make automated responses feel more personal and genuine.

Yes, we can do both of these. New submissions are very straightforward.
Claiming or editing existing listings is more complicated, and the approach depends on the directory in question.
Some directories allow email verification for claiming listings, while others require phone verification. If we are unable to claim a listing, then we will submit an ‘edit’ to the listing via other means provided.

We do a local citation audit for every order we receive and based on audit reference, we start building the citation.
If we find a listing and the core information is correct, we will skip it and submit you to a different (‘Replacement’) directory.
This means that you always get the same number of submissions you paid for.

Yes, you can embed positive reviews directly on your site with our built-in tool.

Before we make any submissions, we need to check whether the given listing is already there or not.
In case it is there, we check for any inconsistencies between the information that is displayed on the directory and the information provided to us by you.
If everything ties up in a way as it should, we move on to another high PR directory for the submissions. Also, we Keep our promise and will always provide new submissions to our customers.

Most local directories require a user to input the following information about their business:
The business’s website URL addresses.
Any keywords associated with the business.
A couple of words describing the type of business.
Names of the business and the owner.
Business address
Contact numbers (phone and/or fax)
Email address
The founding date of the business
How many employees work for the business
The hours of operation
A video link about the business (or a promotional video)
Any links to social networking sites such as Facebook, Google+, and Instagram.
The brand or business log
Any photos related to your business or brand
Please make sure to deliver us with all the available information at the time of placing your order. You may also provide us with a list of local directories that you would like to see your business listed on.

GMB Briefcase helps you optimize your profile and improve local SEO by keeping you informed about engagement, reviews, and search visibility.